ALL ITEMS ARE SHIPPED VIA U.S. POSTAL SERVICE AND TAKE APPROXIMATELY 3-5 BUSINESS DAYS ONCE ITEMS ARE SHIPPED, TRACKING NUMBERS WILL BE SENT TO THE EMAIL ADDRESS PROVIDED WITH THE PURCHASE.
WE ARE TAKING PRE-ORDERS FOR THE LATEST RESTOCK THEY ARE PROCESSED WITHIN 7-10 BUSINESS DAYS BEFORE SHIPPING.
VONCRE ISN’T RESPONSIBLE FOR ANY LOST ITEMS. IF YOUR TRACKING INFORMATION STATES THAT YOUR PACKAGE WAS DELIVERED AND YOU HAVE NOT RECEIVED IT, YOU MUST TAKE THIS UP WITH THE UNITED STATES POSTAL SERVICE. VONCRE DOES NOT HOLD RESPONSIBILITY FOR PACKAGES THAT STATES IT HAS BEEN DELIVERED.
IF ITEMS HAVE NOT BEEN RECEIVED, THEY CAN BE LOCATED BY USING THE TRACKING NUMBER OR CONTACTING YOUR LOCAL POST OFFICE.IF AN ORDER IS PLACED ON A NATIONAL HOLIDAY OR AFTER 3 P.M. EST ON FRIDAY, SATURDAY, OR SUNDAY, IT WILL BE SHIPPED THE FOLLOWING BUSINESS DAY.
RETURN & EXCHANGE POLICY
WE FIND THAT WE HAVE VERY LOW RETURN RATES AND WE ARE PROUD OF THE HIGH QUALITY ITEMS THAT WE OFFER. DUE TO HEALTH REGULATIONS, HYGIENE CONCERNS AND THE NATURE OF THE PRODUCT WE CURRENTLY ARE NOT ACCEPTING RETURNS ON (SHORTS/SWEATS/SOCKS). ONLY REGULAR PRICED ITEMS MAY BE EXCHANGED UNFORTUNATELY SALE ITEMS CANNOT BE EXCHANGED OR REFUNDED. ADDITIONAL NON-RETURNABLE ITEMS ARE GIFT CARDS. THERE ARE A FEW EXCEPTIONS TO THIS POLICY PLEASE READ BELOW TO SEE IF YOU MEET THE CRITERIA.
PLEASE NOTE THAT ALL ITEMS THAT ARE SHIPPED ARE DONE UNDER VIDEO SURVEILLANCE DUE TO FRAUD ATTEMPTS. THIS IS FOR PROTECTION OF THE COMPANY AND THE CLIENT TO ENSURE YOU ARE RECEIVING THE CORRECT PRODUCTS.
ALL SALES ARE FINAL, NO EXCHANGES.
PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT.
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